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User Experience Design

You’d be surprised how often people seem to forget who a website is for. Your website isn’t for you, it’s not for your business. Your website should be built from the ground up with one group of people in mind. Your customers. This mistake is made often by designers.

For example how often have you found a great looking website but, haven’t been able to figure out what it’s actually for? If there is ever a moment where your on a site wondering what is this company actually offering me? They’re doing it wrong.

There are a lot of great tools and design features you can use in web design. The secret to utilizing them correctly is keeping your user experience in mind.

User-oriented web design aims to provide value to the visitors. For a website to be truly useful there are a multitude of factors to consider. Is the purpose of your website immediately clear? How easy is your site to navigate? Is your content displayed appropriately? These are just a few examples of aspects which could be detrimental to your website’s UX. Thus having a significantly negative impact on your website.

User Experience Design is all about seeing your website through a visitors perspective. What is a visitor to our website going to be looking for? How can we illustrate simply what we are offering? To achieve user satisfaction, these are the kinds of questions you ought to ask when planning your website.

1. Navigation

Navigation is a really key element to the user experience. Empowering the user through navigational aids allows them to find what they are looking for quickly and without confusion. There are numerous ways to assist a user in their browse through your website. Making good use of these measures will inspire confidence in the user and decrease bounce rates.

For a user to navigate your site access points need to be clear. The standard response to this is a navigation bar. Navigation bars are always present, giving users options at all times. Whereas a “hamburger icon” covered in a previous blog requires being clicked on to give access to a sidebar. This not only requires two actions from the user to access the page they require. This also means that the user cannot see what information is available without actively looking for it.

Tool’s website ‘A Production Company‘ gives a fantastic demonstration of diverse navigation tools. The navigation bar alone screams we want a great user experience. Not only have they created a slick and precise navigation bar but it is actually fun to use. By utilising a neat animation on hover the bar creates a good sense of feedback. This level of user centred design can be seen throughout the website. The result is a very appealing user experience. Users are fully engaged to the site as well being visually pleased.

2. Optimisation

If there’s one thing which really puts me off a website even if I am interested in it’s content, it’s load times. People aren’t patient enough to wait more than a few seconds when there are so many alternatives easily available.

In the end this mainly comes down to planning your user experience early. While you may have come up with a new groundbreaking web design. There are a few things to consider before implementing them. How demanding is this website going to be on people’s websites? Do all of these functions translate onto mobile devices? Is your website responsive? (check out our blog on responsive design)

Unfortunately not everyone has broadband yet or fast computers. This is particularly true with the recent exposure of tablets and mobile phones.

3. Accessibility

Accessibility is ensuring all users can access the information regardless of disability and ability etc. Great examples of accessibility best practises are say ensuring images have title tags for screen readers for the blind. Or your site background and font color is set at a suitable contrast for partially sited or color blind people. Video transcripts for deaf people are also worth considering.

If you would like any help enhancing the user experience for your website, don’t hesitate to give us a call on 01273 328877 for your free consultation.