Privacy Policy.

Last updated 21 October 2026

This policy explains how Tyler Consultants Limited, trading as tickledchilli (formerly TC Marketing), collects, uses and protects personal information when you use this website, contact us or work with us.

Who we are

Tyler Consultants Limited is the data controller for the personal information described in this policy. You can contact us at:

What we collect

  • Enquiries: your name, email address, phone number, company and message when you use our contact form, email or call us.
  • Clients: contact and billing details, and the information you share with us so we can deliver your project.
  • Website data: our servers keep standard technical logs, such as IP address, browser type and the pages requested, to keep the website secure and working.

How we use it

Under UK data protection law (the UK GDPR and the Data Protection Act 2018), we only use personal information where we have a lawful reason to:

  • To reply to your enquiry and discuss your project, because you have asked us to (taking steps before a contract) and it is in our legitimate interests.
  • To deliver our services and manage our relationship with clients, to perform our contract with you.
  • To send occasional marketing emails, only with your consent or, for existing clients, about similar services. Every email includes an easy way to unsubscribe.
  • To keep our website and systems secure, in our legitimate interests.
  • To meet legal obligations, such as keeping accounting records.

Who we share it with

We never sell your personal information. We only share it with trusted providers who help us run our business, such as our website hosting, email and accounting services, and only as far as they need to provide that service. We may also share information where the law requires us to.

Some of these providers may store data outside the UK. Where they do, we make sure appropriate safeguards are in place, such as UK adequacy regulations or approved contract terms.

Third-party services on this website

This website loads fonts from Google Fonts and some scripts from the jsDelivr network. To deliver these files, those services receive your IP address. They do not set cookies on our behalf. Links to our LinkedIn, Instagram and Facebook pages and to Google Maps take you to those services, whose own privacy policies apply.

How long we keep it

  • Enquiries that do not lead to work: up to two years, then deleted.
  • Client and accounting records: for as long as we work together and then up to seven years, as required for tax purposes.
  • Marketing preferences: until you unsubscribe or ask us to stop.

Keeping it secure

We use appropriate physical, technical and organisational measures to protect your information, including secure hosting, encrypted connections and access controls.

Your rights

You have the right to ask for a copy of the personal information we hold about you, to have it corrected or deleted, to restrict or object to how we use it, to receive it in a portable format and to withdraw consent at any time. To make a request, email miles@tickledchilli.co.uk. We will respond within one month.

If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

Cookies

See our cookie policy for details of the cookies this website uses.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.